Frequently Asked Questions
Support and Information for the NIN Community
How long will it take for my order to ship?
Standard domestic orders are typically processed within 3-5 business days. During high-demand periods or limited edition drops, processing may take up to 10 business days before shipping.
Do you offer international shipping?
Yes, we ship worldwide. Please note that international customers are responsible for any customs fees, duties, or import taxes incurred by their local government.
What is your return policy on apparel?
Items in original, unworn, and unwashed condition can be returned within 30 days of delivery. Please note that certain limited edition items or 'final sale' products may not be eligible for return.
How should I care for my screen-printed shirts?
To preserve the quality of the print and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat, or hanging to dry.
Can I change or cancel my order after it has been placed?
Once an order enters the fulfillment process, we are unable to make changes or cancellations. Please contact our support team immediately if you notice an error in your shipping address.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options including PayPal, Apple Pay, and Google Pay.